VOIP & Internet Solutions
SOME FEATURES
Hydra Telcom Solutions offers state-of-the-art telecommunications services with advanced connectivity and security features that empower businesses to enhance their communication infrastructure while reducing operational costs.
Setting the Bar: Delivering Exceptional Work and Customer Care
Our holistic approach encompasses understanding your unique requirements and seamlessly integrating tailored solutions. From initial assessment to system implementation, we guide you through every step, ensuring the best-fit solution for your business needs. We provide detailed explanations of various VOIP features, empowering you to leverage them effectively for your business growth.
Startup - Small Sized Business
Medium sized - Enterprise Business
Call Centre Solution
94
Delivered Solutions
30+
Trained Experts
12
Business Facilities
4
Nationwide Branches
We provide tailored solutions to businesses of all sizes and industries.
In a world of constant change, innovation is key. Introducing virtual phone numbers, the epitome of innovation. With this solution, your phone can ring anywhere, on virtually any device.
At our core, we excel in VOIP and Internet Service Providing.
Backed by a team of seasoned experts, we're committed to catapulting your business forward. With a reliable internet connection as your foundation, we take care of all the hosting and management intricacies behind the scenes, empowering you to concentrate on what you do best. We're here, eager and ready to assist you every step of the way.
What is VoIP, and how does it work?
VoIP stands for Voice over Internet Protocol telephone system that lets you access phone service over the internet. Calls are no longer dependent on old traditional phone lines. VoIP achieves greater functionality at a lower cost for businesses.
Do I need to sign a contract?
No, signing a contract is not necessary. Hydra Telecom Solutions provides the flexibility of month-to-month service for business VoIP, allowing you to maximize savings without committing to a long-term agreement.
How many calls can I make at a time?
Hydra Telecom Solutions allows for unlimited calls. The number of simultaneous calls depends on your devices and users. A standard VoIP phone typically supports up to three simultaneous calls, although this can vary depending on the specific equipment you use.
What is meant by number porting?
This advantage enables you to transfer your current business phone numbers to Hydra Telecom Solutions when you make the switch. Our team of experts will guide you through the entire porting process, ensuring a smooth transition with thorough assistance.
Can I record calls?
Call recording is a feature included in the Enterprise tier of service within the Business Communication Suite offered by Hydra Telecom Solutions. For select plans, it may also be available for a nominal fee, as recordings are securely stored offsite.
Both inbound and outbound calls are digitally recorded, providing a convenient format for training and legal documentation purposes.
How is the call quality of a VoIP phone?
The call quality of cloud communications systems is contingent upon the speed and reliability of your internet connection.
You'll notice a significant enhancement in call quality compared to traditional landlines. Unlike landlines, which have limited audio bandwidth, VoIP calls offer clearer audio with improved clarity and reduced distortion. HD Voice technology
Do I need to have an existing VoIP phone?
No, you're not required to have an existing VoIP phone. As VoIP phones conform to approved internet standards, you have the flexibility to bring your own device, purchase one, or lease from our HTS Shop.
How long does the setup take?
At Hydra Telecom Solutions, setup is seamless and swift. Typically, we complete the entire process within a day. However, in most cases, you can be up and running in as little as two hours.
What is the Barge-In feature?
The Barge-In feature enables supervisors to monitor ongoing calls in real-time. They have the option to listen in, intervene in the conversation, or even take control of the call if necessary.
This feature is highly valued by business owners as it facilitates live training sessions for new employees.
Does Hydra Telecom Solutions support conference calls?
es, Hydra Telecom Solutions supports conference calls for up to 10 participants, facilitating collaborative discussions among remote team members or clients.
Elevate Your Business Connectivity
Access adaptable software rich in functionality, designed to scale and evolve with your dynamic business requirements.